How can I create an Application Link (Crucible to JIRA OnDemand) if I don't have System Admin rights?

Hi, I've been tasked to create an application link to our new application addition; Crucible. Sadly, after attempting to do so, I still do not see a "Create Issue" link on Crucible reviews. This leads me to assume there was some App. Linking error(s). My brief researching has lead to me to believe this is due to my JIRA account not having the required "System Administrator" rights. Oddly enough, I have the most permissions available on our hosted JIRA site, all permissions excluding System Administrative rights; which is held by only the "sysadmin" account. My question is..

How can I access such rights, in order to fully complete my Application Linking, if I can't log on to the "sysadmin" account; seeing as how this account is for for Atlassian use only?

1 answer

0 votes

---Edit--- Are you using OnDemand, or your own systems?

Ack, sorry, my brain skipped the word "hosted" in your question. You don't have system admin rights in OnDemand, only the lower level "Jira admin". I don't think you can set up extra application links to external systems because of that restriction.

No worries, thanks for answering! Do you have any supporting information/documentation to your statement? It would help with proving to those higher than me of this non-capability w/ application linking.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

25,801 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you