Getting an error as, "Issue can't be created due to the error/s [ Phase Created is required. ]. What

Jeremiah Monteiro iGTB November 4, 2024

 

Getting an error as, "Issue can't be created due to the error/s [ Phase Created is required. ]. What is the expected value for "Phase Created"image.png

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Jeremiah Monteiro iGTB November 4, 2024

Hi David and John,

 

The issue has been resolved. 

Phase Created is part of "Document Update Request" (Issue Type) - screenshot attached for reference.

While uploading issues from csv a default value was auto-assigned on Map Values-->Target values in JIRA field as "13084" and this resulted in creating "Document Update Request".

Deleting the default value and proceeding with issue upload was successful.

 

Thank you for your assistance!!

 

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David Bakkers
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November 4, 2024

Hello @Jeremiah Monteiro iGTB 

You have tagged your question as being related to Jira Cloud, but the Jira instance at jira.intellectdesign.com is Jira Server v8.13.0

Please amend the tags on your question so that the appropriate responses can be provided.

Jeremiah Monteiro iGTB November 4, 2024

Hi David,

Have update the tags.

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John Funk
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November 4, 2024

Hi Jeremiah - Welcome to the Atlassian Community!

It looks like the Phase Created field is required to create a new issue. The field is probably a pick list (dropdown) and the value in the CSV is not one of the values in the list of the dropdown. Therefore, the value cannot be put in the field, and therefore, the issue cannot be created. 

Jeremiah Monteiro iGTB November 4, 2024

Thank you John for the reply.

If you could help me suggest on what could be the possible value for "Phase Created", an example.

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John Funk
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 4, 2024

You need to look up that custom field and see what the valid values are for it. 

If you click the Create button and put in that project, then just click the drop down for that field. 

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