Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Getting access denied page when i click on Import issues button on create popup.

I want to upload all my issues from a google spreadsheet into JIRA using CSV upload feature. I am getting the access denied page on below url:



Access Denied

It seems that you have tried to perform an operation which you are not permitted to perform.

If you think this message is wrong, please contact your Jira administrators.


I have administrator access on the Project Settings but still I can use this feature. Please help

1 answer


You would need the make bulk changes global permission. You should ask your Jira administrator to grant you this permission.

You can read more here:

That link explains nothing about setting global permissions for your project. 

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you