Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Getting access denied page when i click on Import issues button on create popup.

I want to upload all my issues from a google spreadsheet into JIRA using CSV upload feature. I am getting the access denied page on below url:



Access Denied

It seems that you have tried to perform an operation which you are not permitted to perform.

If you think this message is wrong, please contact your Jira administrators.


I have administrator access on the Project Settings but still I can use this feature. Please help

1 answer

1 vote
Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Jan 14, 2019 • edited


You would need the make bulk changes global permission. You should ask your Jira administrator to grant you this permission.

You can read more here:

That link explains nothing about setting global permissions for your project. 

Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 23, 2023

The explanation about the global permission is included in the Blue box on the top of the page. It can be easy to miss. 

It notes:

You will need the Create Issue project permission and the Make bulk changes global permission for the projects you want to create issues in. Note that your administrator can perform more advanced bulk imports. If you're an administrator, check out Importing and exporting data for more information.

Suggest an answer

Log in or Sign up to answer