We have a status "Delayed". In transition user enters a date (until task will be delayed).
Also, the status before Delayed will be saved in a custom field.
We need to get back automatically to the status before Delayed, when current date will be equal entered date.
I know how to save previous status.
I know how to create an Escalation service for automatically status changing according to the date condition.
The question is - I need to create an Escalation service for each possible transition ?
Or it`s possible to create just one Escalation service for all transitions ?
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