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Excel link to saved Jira filter not returning expected results

I've set up a few saved filters in jira and am trying to link them to excel for further analysis.

I've followed steps i found here: Integrating Jira Filters with Excel - RightStar

My colleague has done the same and whilst he's seeing the results of the filter in a table wit the correct headers which is what i'd expect, i'm getting the screen clip below. It doesnt error just not showing the results of the filter. Has anyone got any ideas on what i'm doign wrong?  Any help much appreciated

jira filter.PNG

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