Error then importing external project i have an error

Question

hi

this kind of error

""An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getFormTitle' in class com.atlassian.jira.plugins.importer.web.ImporterLogsPage threw exception java.lang.NullPointerException at /templates/standard/jiraformheader.vm[line 11, column 14] at org.apache.velocity.runtime.parser.node.ASTIdentifier.execute(ASTIdentifier.java:223) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262) at org.apache.velocity.runtime.parser.node.ASTReference.evaluate(ASTReference.java:470) at org.apache.velocity.runtime.parser.node.ASTExpression.evaluate(ASTExpression.java:62) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:85) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336) at org.apache.velocity.runtime.directive.Parse.render(Parse.java:263) at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336) at org.apache.velocity.Template.merge(Template.java:328) at org.apache.velocity.Template.merge(Template.java:235) at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:381) at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBodyImpl(DefaultVelocityManager.java:117) at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBody(DefaultVelocityManager.java:97) at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.toWriterImpl(DefaultVelocityTemplatingEngine.java:122) at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.asHtml(DefaultVelocityTemplatingEngine.java:113) at com.atlassian.jira.web.dispatcher.JiraVelocityViewDispatcher.dispatch(JiraVelocityViewDispatcher.java:51) at com.atlassian.jira.web.dispatcher.JiraWebworkViewDispatcher.dispatchViaVelocityView(JiraWebworkViewDispatcher.java:89) at com.atlassian.jira.web.dispatcher.JiraWebworkViewDispatcher.dispatchView(JiraWebworkViewDispatcher.java:56)

Dario B · Answer

Hello @Amigo ,

Sorry for jumping into an old thread but the exact same error message (below) was once also thrown when importing from Trello into Jira Cloud:

.... Invocation of method 'getFormTitle' in class com.atlassian.jira.plugins.importer.web.ImporterLogsPage threw exception java.lang.NullPointerException at /templates/standard/jiraformheader.vm[line 11, column 14] .....

The issue was tracked as [JRACLOUD-65400] Error in Trello Importer: java.lang.NullPointerException for Jira Cloud, and the root-cause was the following:

The issue seems to happen when a project is imported from Trello, then removed and imported again. The root-cause is that the workflows created by the first import are not removed when the project is deleted.

In order to be able to import the same project again you have to remove workflow(s) and workflow scheme(s) created by the first import.

In the last comment, from February this year I can read:

Still an issue on Jira Server (v7.5.0#75005-sha1:fd8c849), it is very easy to replicate, just import a board with checklists in cards, delete the project and try to import it again.

FIX:

* Delete Workflow Schemes (found under inactive)
* Delete Workflows (found under inactive)
* Import again

Can you kindly test this and let us know if it fixes the issue?

Cheers,
Dario

Petter Gonçalves · Answer

Hello @Amigo

Have you also checked if the Workflows related to your Trello board are existent in your Jira as suggested above? Since you imported it from Trello, I believe it might be causing your issue.

Amigo_wjvjpf · Answer

trello

Jira Software 8.2.4

i will try