I'm in the process of upgrading Jira from version 3.13.2 to 4.4.5. I've been following 'Migrating JIRA to Another Server' doc. While importing the XML backup into the test server I get the following exception:
Error importing data: org.apache.commons.lang.exception.NestableException: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while inserting:...
...(SQL Exception while executing the following:INSERT INTO jiraaction (ID, issueid, AUTHOR, actiontype, actionlevel, rolelevel, actionbody, CREATED, UPDATEAUTHOR, UPDATED, actionnum) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (Incorrect string value: '\xEF\xBF\xBDHot...' for column 'actionbody' at row 1))
This breaks the database badly, and I have to empty it out to get Jira back to setup mode... Any ideas?
.. this will be the explanation and cure for most people; your character encoding on the database and the encoding of the data in the import file do not match
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot