I'm in the process of upgrading Jira from version 3.13.2 to 4.4.5. I've been following 'Migrating JIRA to Another Server' doc. While importing the XML backup into the test server I get the following exception:
Error importing data: org.apache.commons.lang.exception.NestableException: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while inserting:...
...(SQL Exception while executing the following:INSERT INTO jiraaction (ID, issueid, AUTHOR, actiontype, actionlevel, rolelevel, actionbody, CREATED, UPDATEAUTHOR, UPDATED, actionnum) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (Incorrect string value: '\xEF\xBF\xBDHot...' for column 'actionbody' at row 1))
This breaks the database badly, and I have to empty it out to get Jira back to setup mode... Any ideas?
.. this will be the explanation and cure for most people; your character encoding on the database and the encoding of the data in the import file do not match
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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