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Email notification with attachment to customer

Mihir Talsania
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 23, 2022

What is the best way to be able to send files via email notification from Jira (Comments) to an external vendor so that they don’t need access to Jira? Plugins or native functionality?

2 answers

1 accepted

1 vote
Answer accepted
Kristján Geir Mathiesen
Community Champion
August 23, 2022

Hi @Mihir Talsania 

I believe you need a 3rd party app to do that through a workflow transition. Not sure you can send an attachment in connection with a comment at all...

HTH,
KGM

Mihir Talsania
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 23, 2022

Hi @Kristján Geir Mathiesen - Thanks so much for the reply. Do you have any idea about such 3rd party apps?

 

Thanks,

Mihir

Kristján Geir Mathiesen
Community Champion
March 27, 2023

Sorry @Mihir Talsania I totally missed that you had asked a follow up question. Boris suggests one here above. For example JEMH and Email this issue.

HTH,
KGM

Fun Man Andy
Community Champion
April 3, 2023
1 vote
Boris Berenberg - Modus Create
Rising Star
Rising Star
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August 23, 2022

We support attachments in emails in Notification Assistant for Jira

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