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Email notification with attachment to customer

Mihir Talsania
Mihir Talsania Atlassian Team Aug 23, 2022

What is the best way to be able to send files via email notification from Jira (Comments) to an external vendor so that they don’t need access to Jira? Plugins or native functionality?

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Kristján Geir Mathiesen
Kristján Geir Mathiesen Community Leader Aug 23, 2022

Hi @Mihir Talsania 

I believe you need a 3rd party app to do that through a workflow transition. Not sure you can send an attachment in connection with a comment at all...

HTH,
KGM

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Mihir Talsania
Mihir Talsania Atlassian Team Aug 23, 2022

Hi @Kristján Geir Mathiesen - Thanks so much for the reply. Do you have any idea about such 3rd party apps?

 

Thanks,

Mihir

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