Email comments to project

[Caitlin Morris]

I just registered for the Jira software for my personal use. Is there a way for me to forward my personal emails so that they populate under the project comment? I know this can be done in Jira Service Desk but I'm not sure about Jira Software (I think that's the one that I have). It's the $10 mo. license.

Thanks.

[Caitlin Morris]

@Ravi Sagar _Sparxsys_ I'm not sure what to put into these fields. Can you please assist? I want to forward my emails and update them into the comments of existing tasks or use the emails to create new tasks (if that makes any sense).

The email that I want to forward the updates from is cmorris@nuehealth.com

[Caitlin Morris]

@Ravi Sagar _Sparxsys_ can someone call me and walk me through this?

[Ravi Sagar _Sparxsys_]

Hi @Caitlin Morris 

You need to configure the mail handler in Jira. Take a look at the documentation for more details.

Ravi

[Caitlin Morris]

@Ravi Sagar _Sparxsys_ I'm not sure what to put into these fields. Can you please assist? I want to forward my emails and update them into the comments of existing tasks or use the emails to create new tasks (if that makes any sense).

The email that I want to forward the updates from is cmorris@nuehealth.com