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Email Notifications on a per user basis

Hi,

we know about the capability of configuring our notification scheme as described here: https://confluence.atlassian.com/display/JIRA/Creating+a+Notification+Scheme

However that is global for all users, that is fine for a start, however I am wondering if we can disable some notifications on a per user basis, eg. the work logged, so that a user could disable receiving these notifications?

Thanks,

Wolfgang

3 answers

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Ahmad Danial Atlassian Team Feb 07, 2013

Hey there, Wolfgang.

Perhaps one of the approach that you can look at is to create a group that does not include the user(s) that you do not want them to receive the notification and assign the respective notification to that group?

https://confluence.atlassian.com/display/JIRA/Creating+a+Notification+Scheme#CreatingaNotificationScheme-Addinganeventrecipienttoanotificationscheme

That is just one of the quick ideas that I can think of on top of my head. Let me know your thoughts.

Warm regards,

Danial

Seriously, as much as I love JIRA, the lack of notification customization by users is very annoying. Currently, I have to create schemes for single users. Or I have to ask them to create Rules in outlook to delete unwanted e-mails. Please, Atlassian, implement this feature. JRA-2644 has been waiting over 7 years now.

Welp, that was 2014, now it's 2018, so 11 years?

How is this considered "SOLVED". There is no viable solution here.

Like Christian Petersen likes this

this doesnt work, as I have to assign the notification to project not a group

Agreed, this does not work.  Jira generates too many useless emails and there is no good way to filter using outlook because the headings are not consistent.  Are there alternatives to Jira that offer this kind of functionality?

How in the world is there still no way to do this...? I can't believe the top hit for my google search is this lousy forum thread.

How I manage this in my 10k users instance of JIRA DC is, to create a role based notification setup - after getting lots and lots of complaints from the users

Create a set of new roles, purely for Notification. Example:

  1. Notification Role(active)
  2. Notification Role(mild)
  3. Notification Role(none)

In notification scheme, set notification based on these role.

For role mild, normally i select all notification will be send on all action (these are for those over achiever micromanage managers)

For role active, only for key action will be send notification

For role none, none selected

I still keep default 'reporter'/'current assignee' type notification enabled for mentions or issue assigned stuff. Anything that considered vital notification.

Project admin can then control the notification themselves by assigning user accordingly to the project roles.

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