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Disable Issue type

Hey. I need to disable only one special issue type of a project. Can you tell me, how i can do this? The issue type should not be deleted, it should be invisible for users. BR

3 answers

Hello, Andreas. I believe you must create a different Issue type scheme without the issue type you don't need. Then you must apply the scheme in the project, of course.

0 votes

You can't do this.

If you want rid of an issue type, then you have to remove it from the issue type scheme, either by deleting it, or by moving the project to a scheme without it.

However you remove the issue type, JIRA will force you to move all issues using that type to another one.  It can't function in a project having issue types that don't exist - it needs them for the entire structure of the system.

Stunned that this issue which has been overlooked still has not been addressed.  

It's not overlooked, just not worth bothering with - Atlassian have not garnished any significant support for the idea over what they do now. 

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