Delete user from project role (after user has been deleted in LDAP)


just a question regarding project roles. Someone has deleted a few users in the remote LDAP directory without informing me first (full LDAP integration running on JIRA 5.0.7).

Now the users can't be deleted from project roles since they "don't exist anymore"... I new that this would happen but I'm trying to fix it neverthesless. I tried to re-create the user in the JIRA internal DB and it seemed to work at first. I can log in and work with the fake user(as if it were the real user). Deleting group memberships also works for the newly created user. Now if I want to delete the user from a role it doesn't work at all. No errors but the user just keeps displaying. Do I manually have to delete them from the DB e.g. in the projectroleactor table, or could I have the tech people re-activate the user in LDAP just for the purpose of deleting them afterwards?

Any ideas are being appreciated! (Can't disable users since I'm on 5.0.7)



1 answer

1 accepted

0 votes
Accepted answer

Hi Christian

I would delete it in the database as you stated by yourself:

delete from projectroleactor r 
where not exists (select from cwd_user u where = ) 
and is not null;

Note there are also entries in projectroleactor where pid is null ( no idea what reason for) but that's why I have this not null clause

Cheers Udo

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

967 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you