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Delete Locked custom field with Field Type of SLA CustomField Type

Denis Lp
Denis Lp
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July 5, 2023

i want to delete an Locked Costume field that has the Field Type of a SLA CustomField Type

,because the SLA was deleted , and now the costumFields are not in use.

how can i do it? 

thanks!

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John Funk
John Funk
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July 5, 2023

Hi Denis,

You should never delete a Locked field. These are system fields and used in various places. 

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Denis Lp
Denis Lp
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July 6, 2023

Thank you John!

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Christoph Roll _Communardo_
Christoph Roll _Communardo_ June 24, 2024

You can delete unused SLA-Type custom fields via Applications > SLA configuration > Clean up.

The field (SLA) should not be assigned anymore.

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