We are upgrading JIRA (all 3 platforms). Part of this process is to update the DB...
1. Copy the Production DB
2. Place copy in separate DB Server
3. Change dbconfig file to point to new copy
4. Start Services
One thing that happens often is that we need to change the order of the Directories on the DB side by running the following query...
update cwd_directory set active = 1 where id = 1;
We also (if not know) must identify the user with Admin Rights in the Internal Dir and sometimes change the password.
While this is not a problem, in trouble shooting this I have grown puzzled when comparing the Production DB and Copies of that for Dev and STG.
When I run the commands (only *select* commands in Production from THESE INSTRUCTIONS<https://confluence.atlassian.com/display/JIRA/Retrieving+the+JIRA+Administrator>, they all error out.
Thanks in advance
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