Customizing Email Text - Jira User Invite

Hello,

I am trying to find the place/file to edit so that I can cutomise the emal sent to a user via "Invite user" for adding new users.

Please let me know how to achive that.

Regards,

RA

3 answers

1 accepted

1 vote
Answer accepted

This might help - from David Toussaint ansewr

Email Templates (two times, HTML and Text) are found in the following dírectory:

1
<JIRA install>\atlassian-jira\WEB-INF\classes\templates\email\

Hello,

As far as I can see the template for the invitation email is not present there, and from my understanding customizing the user invitation email is not possible.

Please correct me if I am wrong! Thank you.

Regards,

Gianni

Looks like "Invite Users" is handled by a plugin, and therefore can't be customized the way "Create Users" can.

BTW, if you're happy with using "Create Users" but don't understand Velocity Macro files (I don't!), you can customize part of the email by editing the "template.jira.user.created.intro" property in the following file (and then restarting JIRA):

&lt;JIRA install&gt;\atlassian-jira\WEB-INF\classes\com\atlassian\jira\web\action\JiraWebActionSupport.properties

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