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Custom filed updated with last updated priority filed value

Inetinfo Inetinfo November 12, 2023

How can we update custome filed based on priority filed change.

That means

We have custome filed id  23490 and custome field name "change field info"

When we update priority filed for incident then automatically update last priority info to custome filed id  23490 .

Please let me know best approach and jira  code for senario 

 

2 answers

2 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 12, 2023

Hello, Good day. You can refer to the following automation rule.

 

Screenshot 2023-11-13 at 10.15.02 AM.pngScreenshot 2023-11-13 at 10.15.31 AM.pngScreenshot 2023-11-13 at 10.16.04 AM.pngScreenshot 2023-11-13 at 10.16.21 AM.pngScreenshot 2023-11-13 at 10.16.40 AM.png

Inetinfo Inetinfo November 12, 2023

@Mohanraj Thangamuthu 

Thnks for the quick response

 

As per first screen 

 

Not showing "when value changes for priority"  for rule default 

Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 12, 2023

Hello, Thank you. You can find the "Field value changes"

Screenshot 2023-11-13 at 11.53.17 AM.pngScreenshot 2023-11-13 at 11.53.26 AM.png

Like Deniel Danielyan likes this
0 votes
Inetinfo Inetinfo November 12, 2023

@Mohanraj Thangamuthu 

It's ok .

 But please look into my actual senario

 

Seems to looks you are updated current value of priority updated to field "change field info"

But actual requirement is h

Wen the priority field change to new value then custome field needs to update with prious prioty field value

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