Custom fields not appearing in Validator


Some of the custom fileds are not appearing in "Fields Required" in validator while adding Custom field to Workflow Transaction. For example in custom fields i have 2 "comments" custom field with same name and 4 "root cause" custom field with same name. But while configuring in workflows when i try to add validators -> Fields required, in that fileds required option only 1 comments and 1 root cause is displaying. other fields with same name are not displaying.why?



1 answer

1 accepted

2 votes

First, get rid of fields with duplicate names, that causes problems in several places. Mostly plugins, but there are some issues in the core of Jira as well. Rename the fields so that they are distinctly different.

That will probably fix the problem here.

If it does not, then can you tell us what the field types are for each of them.

tnx Nic.. Its displaying after Renaming. :)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot