Custom Field Value Addition

In order to associate an issue with a customer

As a jira user

I need to select a customer from a list.

I have created a custom field of type select list. However, adding values to the list manually will be very tedious with the 825 customers that we have. Is there a way to upload these values from a CSV?

4 answers

1 accepted


I thought about the text field, but as we migrate from our existing tickjeting system to jira, we will want more direct control of the values avaialble.


Thank you for that answer. That puts me on the right path.

No worries! I'm glad that Ramiro was able to get you the answer you needed. :)

This widget could not be displayed.

Hey Roger, why don't you use a text field instead? You could put the list somewhere else, and provide a link to it in the description of the field; that way the user could look at that list and just copy/paste the text from it into the field.

This widget could not be displayed.

Agreed - that is true! :)

This widget could not be displayed.

I think Select List it's more difficult to configure, but once you have it it's a lot easier to manage...

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

573 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you