My crowd application is unable to sync with AD however it sync's well with JIRA. Below is the error message that i get in log files.
I tried increasing the connection timeout setting to 20secs which was earlier 10secs. Could you please advice? Note- crowd version 2.4.0
Below is the error log-
2015-07-29 02:02:57,166 scheduler_Worker-7 INFO [atlassian.crowd.directory.DbCachingRemoteDirectory] failed synchronisation complete in [ 24026ms ]
2015-07-29 02:02:57,188 scheduler_Worker-7 ERROR [atlassian.crowd.directory.DbCachingDirectoryPoller] Error occurred while refreshing the cache for directory [ 32771 ].
com.atlassian.crowd.exception.OperationFailedException: java.util.concurrent.ExecutionException: com.atlassian.crowd.exception.OperationFailedException: org.springframework.ldap.PartialResultException: nested exception is javax.naming.PartialResultException [Root exception is javax.naming.CommunicationException: zs.local:389 [Root exception is java.net.SocketTimeoutException: connect timed out]]
I've found the following message:
zs.local:389 [Root exception is java.net.SocketTimeoutException: connect timed out]]
This means Crowd cannot communicate to zs.local or if you have multiple domains, they aren't replicating properly. Please check if this host is correct and your AD's are replicating.
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