I'm trying to set up an email handler to pick up messages and convert them to JIRA issues - i have done it successfully when link it to the inbox but when I specify a Folder it does not create an issue in JIRA. Following these instructions:
if you chose either an IMAP mail server or the Local Files option in the Server field, then a Folder Name field appears below the Handler dropdown list:
import/mail
subdirectory of the JIRA home directory, specify the subdirectory structure (within import/mail
) here.
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The only difference is that I am picking SECURE_IMAP from the dropdown as supposed to IMAP. Could that be the reason it's not working?