Creating alerts in Jira

[Fernanda_Regino]

Hi. Is there any way to receive an alert when i have a team member assigned to more than a certain number of issues in a given status (e.g. 5 issues "in progress")?

[Robert Dzido]

The simplest way to achieve it is using filter subscriptions (assignee = XXX and status = "In Progress") but it requires creating filter for each team member separately.

[Fernanda_Regino]

Hi Robert,

Thanks for you return.

Even if I have to create one for each user, do you know if there is any way that I could set an alert when the user gets to the number of issues that I previously define?

[Kristján Geir Mathiesen]

Hi @Fernanda_Regino 

You might find your answers in this question -> https://community.atlassian.com/t5/Marketplace-Apps-Integrations/How-to-count-the-number-of-issues-assigned-to-individual-users/qaq-p/672552 

HTH,
KGM

[Fernanda_Regino]

Hi @Kristján Geir Mathiesen ,

Thanks for the quick return, but I don't think that's what I need. I would like to trigger the alert (that can be an e-mail) only when the user is assigned to the number of issues I set as the limit an user could have.

[Kristján Geir Mathiesen]

I was also thinking along the lines that Robert is talking about below but no, you don't have the counter there either. I think you'll have to script this somehow with Scriptrunner. Sorry, I don't know of any other way. Good luck and please post your solution, once you find one :)

KGM

[Fernanda_Regino]

Thank you @Kristján Geir Mathiesen .

I´ll let you know if I find a way out! :-)

[Kristján Geir Mathiesen]

Hi @Fernanda_Regino  did you ever find a way out?

Best,
KGM