It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Create an issue that would auto-generate sub-tasks to a specific list of people

Hello all,

Is it possible to open a Ticket that would automatically generate a sub-task to each individual from a specific group? 

We have 3 unique groups of people and based on some dedicated field (e.g. Project or Issue Type) we need to determine which pre-defined group the sub-tasks would be generated and assigned.

Sub-tasks need to be generated and assigned to each individual from the specific group. 

 

Thank you!

 

 

 

2 answers

1 accepted

1 vote
Answer accepted
Jack Community Leader Oct 11, 2019

Not OOTB. You will need some form of automation, e.g. Automation for Jira, Scriptrunner, Power Scripts, Drag and drop from Bob Swift, etc.

Thanks for the quick reply, I will look into those. 

1 vote
Ben Poulson Community Leader Oct 11, 2019

I have set this up using scriptrunner. I created a project for when a client drops our company's product. The master ticket immediately creates a few tickets to different teams (DBA team, SRE team, platform team, etc.) and then is setup with a time delay (based on when the contract actually ends) to create tickets in a couple other projects (a client support ticket to disable end user accounts, a ticket for our FTP team to remove that client's access, etc.). All of the tickets are linked, and the master ticket is automatically closed once all of the linked tickets are closed.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

The add-in you’ve been waiting for: Jira Cloud for Excel 🙌

Introducing Jira Cloud for Excel Here at the product integrations team at Atlassian, we are thrilled to announce the new Jira Cloud for Excel add-in! This add-in lets you export Jira data directly ...

841 views 5 22
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you