I am trying to create a dashboard based off labels I made to show which step I am in. The labels are "Step 1", "Step 2", and "Step 3". The way I track each is by adding a the step of the label I am in. So all with the label "Step 3" also has "Step 1" and "Step 2" as a label. I want to make a pie chart showing which number of issues are in which step. However, since all "Step 3" also contains the others, my numbers are off (it automatically counts by label so of the 16 total, "Step 1" has 16, "Step 2" has 15, and "Step 3" has 13. Even though respectively they have 1, 2, and 13). Is there a way to use expressions or something else to accurately show which step through a pie chart/filter or no?
The obvious solution is to have issue only with labels that reflect the current step. So if your issue is in Step 3 it should only have 'Step 3' label, not all three of them.
However I'm not familiar with the specifics of your process, so I'm not sure that this'll work for you.
Another approach, if you absolutely need to keep all three labels on your issues, is to make a radio button or single select list type custom field named , say 'Current step' and configure it to have three options, each to represent the current step of an issue. Then you can use this field as a base for your pie chart instead of labels.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :). In the spirit of this month's august-challenge, we're sourcing stories of Jira Service Desk activation fro...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs