Create a new listener for a specific event of my workflow


I'm trying to add a listener which could send an e-mail to users when a specific event occurs event in my workflow. I saw in the menu System, then listeners submenu, a list of 3 internal listeners... but I don't know how to create mine, and modify ths script if it is required.

Is this possible with a listener to send an e-mail to a reporter every day at 01:00pm for example, waiting for his action ? and when his action will be made, JIRA no longer sends him this e-mail ....

Thanks a lot,


4 answers

1 accepted

Thank you very much for your help and the links you post. I think it should be helpful.

if you want to send mails to reportes you can try with Manage and share filters

create a filter something like

reporter = currentUser() and issuetype = "Defect" and status = Working

and you can subscribe group to that filter to recive mails

check this document

I read the articles of these links. But I don't know Java language... do you think it is possible to create scripts that answer our needs (send an e-mail when our workflow arrives at a specific step, and another one every day which follows at 1:00 pm) ?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,042 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot