Create Issue based on Project Role

Hi,

I am currently running into the below issue when using JIRA:

I created a new issue type(say Client-Request) and Project Role(say Client), is there any way to limit only users in project role 'Client' can create issue 'Client-Request'?

I have tried the below method: In the workflow designer, I tried to add Validators (Permission Validator) to step Create, hoping the validator can filter on Project Role, but JIRA seems does not have that feature.

Is there any way to workaround this problem? or any plugins might be helpful.

Thanks

1 answer

Hi there

Since the first step in a workflow is the status Open, its settings (post function and validators) will be appliedonly after an issue exists. So, I believe that you can't do this even extending the workflow settings with a plugin.

Perhaps you may try to find another option using a separate project or looking for a third party plugin to improve the security settings.

Cheers,

Paulo Renato

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot