Create Issue based on Project Role

Question

Hi,

I am currently running into the below issue when using JIRA:

I created a new issue type(say Client-Request) and Project Role(say Client), is there any way to limit only users in project role 'Client' can create issue 'Client-Request'?

I have tried the below method: In the workflow designer, I tried to add Validators (Permission Validator) to step Create, hoping the validator can filter on Project Role, but JIRA seems does not have that feature.

Is there any way to workaround this problem? or any plugins might be helpful.

Thanks

PauloP · Answer

Hi there

Since the first step in a workflow is the status Open, its settings (post function and validators) will be appliedonly after an issue exists. So, I believe that you can't do this even extending the workflow settings with a plugin.

Perhaps you may try to find another option using a separate project or looking for a third party plugin to improve the security settings.

Cheers,

Paulo Renato