It's not the same without you
Join the community to find out what other Atlassian users are discussing, debating and creating.
Probably a stupid questions but im having real trouble understanding how i configure the inital "create issue" screen for a project.
I have created a cusomtized, workflow, issue type, field config, screen config.
and im able to customize every other screen in the workflow open -> reopened etc but for some reason all efforts on editing the create issue screen, it doesnt seem to change.
Can anyone help me? Im probably being stupid but i have been click around for the best part of 2 hours now.
Ok, you've got the right idea, but it is complex.
Go to the project header. Look for "screen schemes" and drill down from there.
Or, from the ground up:
Now, the ground-up will work as a foundation, but you are still relying on the field configuration and field contexts to work. Get this bit working first though and we'll come back to the rest. The quick and dirty way to make this clear is to create a new field with a blindingly obvious test name, make sure it's global, don't even look at it in field configs, and add it to ONLY your new screen. You'll know your screen-scheme hacking is working if it appears on "create".
Ok, you jumped ahead of me, which is good. As the "from scratch" didn't work, the next thing was to check the field configuration, and finally the field context. You got through those two without me.
It's not a bug, that's the way it works. You shouldn't need to re-index though!
As i writing the above i hada brain wave so checked the custom field configuration and i added the custom field to the project and reindexed jira and BOOM the fields appear on the screen, seems odd that you can happily create screens and workflows with every field created in jira but if its set to a specific project rather than global then it wont appear.
Looks like a bug to me, it should throw a error or message if it notices a field is trying to be added to a project screen and the field isnt global and therefore will not show on the screen.
Thanks for your help.
Hi i have done all the above but i must have done it incorrectly as its still having no effect on the "create issue screen"
I have a screen and a screen scheme and a issue type screen scheme that is associated with the project in question but the create issue is missing two fields that i am seeing in the screen configuration.
These are custom fields and i have ensured they are not hidden in the field configuration.
Its startiing to get very frustrating as from the look of it i have done everything correctly, but i obvisouly havnt and its not obvious what is wrong.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.
Read moreHey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!
Find a groupConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.
Start an AUGYou're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.