Connect EazyBI to Oracle, MySQL, Postgres



I have an JIRA 6.4.9 server and I try to try EazyBI on it. JIRA Server connected to an Oracle 11g Server. And this is the result of my try:

I Attached screenshot for each one. Could you help me?

Screen Shot 1396-08-18 at 16.14.36.png



Screen Shot 1396-08-18 at 16.13.03.png





Screen Shot 1396-08-18 at 16.12.39.pngScreen Shot 1396-08-18 at 16.12.17.png




1 answer

1 accepted

0 votes
Accepted answer

Hi, Ansar,

Regarding MySQL - MySQL JDBC driver isn't included into Jira or eazyBI because of licensing requirements. Please see how to get it.

Regarding Oracle - usually, eazybi_jira is just username, not database name. In field 'Database' you must provide database name.

Regarding PostgreSQL - it seems that there was an error during eazyBI initialization. Could you please specify used PostgreSQL version?

Best regards,

Janis Baiza

Hi @Jānis Baiža

Thanks for your answer

- For MySQL I do same and reset JIRA server, But nothing happen and I see that message again.

- For Oracle I create a user and Oracle create an schema Automatically. I consider schema as database name. I think the problem here about connection string properties. EasyBi didn't provide right field according to oracle database connection string.

- For Postgres I use version 10

Thanks in advance

Hi, @Ansar Rezaei

In case of Oracle, schema name is almost the same as the user. As database name, you need to specify SID or Service Name. For example, if you have the following TNS record - (DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=tcp)(HOST=localhost)(PORT=1521)))(CONNECT_DATA=(SERVICE_NAME=ORCL))), then in the field 'Database name' you need to enter ORCL.

About MySQL and Postgres - could you please send listing of <JIRA installation directory>/lib/ directory files and eazyBI log files ( to ?



Hi @Jānis Baiža

Thanks for your help.
I change database name with SID name and It worked for me.
I think you should update your documentation, change field name or provide some help for users like me who face with this situation.

Some extra permission like create session, create type, create procedure is needed for connection to database in my case.

Thank you for insight. We will look at ways how to improve configuration screen and documentation.

About extra permissions - it's mentioned in our documentation You need to execute the following statement:


Those two roles will include all needed permissions.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,092 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you