Confluence page link error in Jira

Rumceisz
Contributor
October 28, 2012

Hi All,

I have the following problem:

I try to link a Confluence page in a Jira issue. When I search for the page, I get the result. But when I save the link, the link panel says "No Confluence page found with the given URL."

What is wrong? The Jira found the page but then responses that it weren't found???

Can you please help?

Thanks in advance,
Rumi

7 answers

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Answer accepted
Jobin Kuruvilla [Adaptavist]
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October 28, 2012

What happens when you do the same search in Confluence itself? Does reindexing in Confluence fix this?

Jobin Kuruvilla [Adaptavist]
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October 28, 2012

What happens when you search? And are there any permission differences?

Rumceisz
Contributor
October 28, 2012

Hi Jobin,

when I directly insert the URL to the browser, it navigates to the proper page in Confluence.

Rumceisz
Contributor
October 29, 2012

I am Jira administrator and have access to all spaces and it doesn't work for me too.

0 votes
Timothy Nash May 19, 2020

Been struggling with this too. It was intermittent for me and I discovered that some special characters in the document names were causing this. I had parenthesis and removed them and viola, it started to link without errors.

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Tshepo Mogorosi
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February 5, 2015

Before running around checking all sorts of things and editing xml files, please check the base urls for both applications, had the same problem and that is how I resolved it.

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alexbethke
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June 29, 2014

I run Jira and Confluence on two different Domain Names. When I insert a Jira Ticket into a Confluence Page, Jira tries to show the Page in the 'mentioned in' area. Unfortunately an error occurs everytime the Confluence Page is loaded. This is the message in the console: Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://servername//rest/viewIssue/1/remoteIssueLink/render/10001

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Chris McFadden
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December 20, 2012

I had this problem and was able to resolve it by allowing Anonymous read-only access to Confluence. Part of the problem is that our user directories are different in JIRA and Confluence at this time, which we plan to fix soon. In the meantime this works fine since our wiki is not publically accessible anyway.

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Theodore Tzidamis
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December 20, 2012

Hey Rumi,

In your logs you might be getting something like

Failed to load Confluence Page from remote server Caused by: java.io.IOException: Failed to load Confluence Page from remote server Caused by: com.atlassian.sal.api.net.ResponseException: Status Code: 200, Status Text: OK, Errors: {}, Error Messages: [java.lang.Exception: com.atlassian.confluence.rpc.RemoteException: You're not allowed to view that page, or it does not exist.]

Can you please check if that is the case?

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Chris McFadden
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December 18, 2012

I am having the same problem. On Confluence 4.3.2 and JIRA 5.1.7.

The odd thing about our config is that both are on the same server and Confluence and JIRA have different user directories.

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