Configure JIRA to send notification to specific user everytime another specific user updates his/her tickets

I have a director who would like to watch the activities of two specific users. How do I configure notifications to send her an email every time either of those two users create/modify/update/complete a ticket?

2 answers

1 accepted

0 vote
Joe Pitt Community Champion Sep 07, 2014

You're going to have to write a listener. Nothing in the JIRA notifications will allow this level of control

There is a plugin that might do the trick just as well as a listener, if you are using On Demand. Check out: https://marketplace.atlassian.com/plugins/com.atlassian.addon.connect.jiraautowatch

I'm using on premesis

Would you be able to point me to some resources on how to get started writing a listener? I'm not a developer.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

187 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you