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Configure JIRA to send notification to specific user everytime another specific user updates his/her tickets

Kris Fluckiger
Kris Fluckiger September 7, 2014

I have a director who would like to watch the activities of two specific users. How do I configure notifications to send her an email every time either of those two users create/modify/update/complete a ticket?

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Joe Pitt
Joe Pitt
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September 7, 2014

You're going to have to write a listener. Nothing in the JIRA notifications will allow this level of control

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Jessica_Moszkowicz
Jessica_Moszkowicz September 8, 2014

There is a plugin that might do the trick just as well as a listener, if you are using On Demand. Check out: https://marketplace.atlassian.com/plugins/com.atlassian.addon.connect.jiraautowatch

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Kris Fluckiger
Kris Fluckiger September 8, 2014

I'm using on premesis

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Kris Fluckiger
Kris Fluckiger September 7, 2014

Would you be able to point me to some resources on how to get started writing a listener? I'm not a developer.

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