Comments via Mail in JIRA - "Read time out" Failure

[Hannes Jensen]

Hi,

i want to create comments via mail in my board.

When i start the test, it doesnt run.

Does anyone know what to do?

There is no firewall or proxy in it.

"javax.mail.MessagingException: Read timed out while connecting to host 'imap.gmail.com' as user 'jira@deinebaustoffe.de' via protocol 'imap, caused by: java.net.SocketTimeoutException: Read timed out"

[Yogesh Mude]

HI @Hannes Jensen 

Welcome to the community!

Please have a look at the previous community discussion on the same.

https://community.atlassian.com/t5/Jira-questions/I-am-getting-a-quot-Read-time-out-quot-error-when-trying-to/qaq-p/1166091

[Hannes Jensen]

Thanks for your really fast answer!

But it doesnt work.

Do you habe any other advices?

[Yogesh Mude]

HI @Hannes Jensen 

Ahh...try to increase the time out session or use a different protocols.

[Hannes Jensen]

No chance...now this:

"javax.mail.MessagingException: Connection dropped by server? while connecting to host 'imap.gmail.com' as user 'jira@deinebaustoffe.de' via protocol 'imap, caused by: java.io.IOException: Connection dropped by server?"

:-(

[Yogesh Mude]

HI @Hannes Jensen 

As mentioned in the below community discussion ..could you please check the mail you have been using whether it is hosted on Gmail only??

https://community.atlassian.com/t5/Jira-questions/javax-mail-MessagingException-Connection-dropped-by-server-while/qaq-p/1023437

[Hannes Jensen]

Yes, we use Gmail and its hostet only on Gmail :-(