Change status at a given date


I have a question if it's possible to change the status of a issue at a specific date?

If I for example want to put a issue on hold for a month and then change the status to open again.

Is this possible to do?

Thank you in advance!

1 answer

0 votes

Not directly, but three ideas to get you started

  • Use the Jelly Escalation scripts - these already do things like "been with customer for 2 weeks, nudge them, then resolve as unanswered"
  • Use the script plugin to create a service that regularly scans for on hold issues, checks their age and reopens them
  • Have a look at the service desk plugin (won't do the actual change, but the SLAs might be a useful way to display this sort of thing so you don't need automatic reopens)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,861 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot