platform
jira 6.4.12
recent change:
we upgrade windows2008 to windows2012
problem:
login ok
creating issue ok
when click issue edit button it fails
Did you check the project permission? Are you granted the permission to Edit an issue?
Also check the Issue type workflow properties as it could be set to edit issue = false.
Best,
Fadoua
I,m trying to edit issue using asmin account.
I wonder if only OS upgrade affect JIRA permission setting. Idon't know.
Regards
changhee
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@JUN CHANGHEE an OS upgrade shouldn't affect your Jira instance in any way. However you never know.
Did you check the project permissions just to make sure that nothing changed?
Again if all you did was an OS upgrade Jira configuration should remain the same. Did you keep the Same DB?
Best,
Fadoua
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Thanks Fadoua
I checked project permission but it seems ok
issue editing permission is given to admin group. reporters.and the person in charge
we,re using same database-mssql
there was no change in database
Best
changhee
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Are you a Jira Admin @JUN CHANGHEE ?
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Try to edit the issue, then open the logs to check what's the error @JUN CHANGHEE
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