Can two custom fields have validation only allowing one to be chosen?

We have two custom fields: they are cascading select lists called "Customer" and "Organization". For a new form we want to have both, but make them mutually exclusive: only one can be filled out.

Is there a validation rule which will return an error if both "Customer" and "Organization" have been changed?

1 answer

0 votes

Not built-in, but it wouldn't be hard to code.  

As usual, I'd use the script-runner addon to return a failure if both fields are filled in during a transition.  However, I'd also check out the behaviours functions in the addon too - I think it can blank one field out if the other is set by a user (although beware - that can annoy users unless you make it very clear only one can be filled)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,782 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot