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Can't set Fix Version

HI

When I create a new issue I can choose a Fix version from the scrolldown menu, but if I for some reason don't set the field when created I cannot edit it again.

If I do set a value when I create the issue, the Fix Version field is editable.

 

What am I missing here?

 Trine Ahlburg

3 answers

0 votes

Is the fix version field on the edit screen for the issue?  Click edit and check that it is there (and use the "where's my field" option in the "configure fields menu to find out why it is missing)

Hi Nic

Yes, the field is there, but it's not editable. 

NONE in bold is written next to the field.

Trine

Check the permission scheme , you need to have resolve issue permission in order to set Fix versions

HI Mizan

The resolved issue permission is set to "application access (any logged in user)".

Trine

Like # people like this

This solution worked for me, thanks Mizan.

Thank you so much! I had been troubleshooting this for way too long and this fixed my problem immediately.  For some reason the administrators who came before me removed the resolve issue permission from the group of "project owners".  I never would have thought to look at the resolve issue permission - you saved me so much time and trouble, thank you!

You're welcome . Good to hear that my answer helped.

I have The resolved issue permission is set to "application access (any logged in user)".

Yes, the field is there on the Create and Edit screens, but it's not editable. 

NONE in bold is written next to the field.

This screen is used by multiple projects - it works for all projects except one.

Please help!!

Thanks for all the pointers, they were very helpful - I resolved my issue.

Hi Mitali,

How do you resolve above issue?

As same thing is happened to me as well, can you please tell me how it works for you?

 

Regards,

Neeta Jain

You need to check 3 things:

1. Does the user have Resolve issue permissions

2. Has the Fix Version/s field been added to the Edit screen

3. Make sure a Version has been created from the Project settings.

When all 3 are there, the field should show up and be editable, too.

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