I would like to be able to send a email to a "jiraticket address?" and get the email added to the work log of a specific ticket within my company's Jira system.
If I had ticket WEB-1234
Can I email my team and also a email address that points to our Jira and specific ticket - and get that email added to a specific ticket comments or work log?
just by using a specific email address or something.
Example email would look like myjiraticket_WEB-1234@mycompany.com
... just asking.
Thanks
Harley
Hi Harley:
You should be able to configure what gets added to the ticket, by using the incoming mail handler. One of the options for incoming mail is "add a comment with the entire email body"
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By default if you send an email to the Email channel address and put the Ticket number in the subject ie. Ticket-111 then the message will be added to that ticket as a comment.
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I don't know how to find the email channel address for my organization.
How can i find that?
Thanks
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