CSV Import Attachments Overwrite

Is there a way to have duplicate attachments be copied when doing a CSV import?

In our CSV file there are some attachments that have the same name for the same issue, so JIRA skips the newer one. Is there a setting or something to input so that JIRA downloads both? Or will it have to be something in the SQL query itself where we automatically change the filename?


4 answers

1 accepted

Support for attachments in CSV importers has not been designed to cope with multiple versions of the same file attached to the single issue. So you are here on your own unfortunately.

Thanks. I assume it will be fine to import the same file name for a different issue?

Yes. It should work without any problems.

Question #2: Do I need to adjust the websudo admin timeout for very long CSV imports? Or will the importer continue after my admin session ends/I shut my computer down?

There was a problem with very long imports and websudo timeout, but we believe it has been fixed (https://ecosystem.atlassian.net/browse/JIM-486 and https://ecosystem.atlassian.net/browse/JIM-1006). The only problem you could face is a timeout on the upload of the file itself (assuming it's a gigabyte or so and you are on a slower connection between your web browser and JIRA server).

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

771 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you