Best practices for high availability for Atlassian products

We are designing setup of Jira, Crowd, Bamboo, Crucible, Stash and Confluence in a large enterprise with expected 2000 users every day.

Are there any best practices on how to achieve HA on most critical apps such as Jira, Confluence and Crowd? Also, how is the licensing when for instance setting up clustering?

Thanks!

2 answers

JIRA, Confluence and Stash have Data Center editions to provide high availability through clustering.

Crowd doesn't have an officially supported high availability solution yet. The feature to vote for is CWD-1053. One of our partners, Go2Group, used to provide a page which illustrated their unofficial, supported-by-them way to cluster Crowd (at http://www.go2group.com/en/services/atlassian-services/atlassian-crowd-a-simple-clustering-solution/) but they seem to have taken that page down; you may like to ask them if they still offer the service.

Thanks Caspar! Couple of follow up questions:

Jira, Confluence and Stash Data Center:

  • The price 24.000 / per 1.000 user, does this included all three products or per product?

Crowd clustering:

  • As someone already commented in CWD-1053, it is very strange that Atlassian is not supporting clustering for Crowd (which is central component in this architecture). I will try to reach out to go2group!

 

 

 

As far as I know, it is indeed $24,000 per 1000 users per product for JIRA, Confluence, and Stash, but you may like to contact our enterprise team ( https://www.atlassian.com/enterprise/contact ) to double check (while we've been using it internally for a while, I think it's a relatively new offering). Re Crowd & clustering, I agree. We are working towards it where we can (I'm a Crowd developer), but we don't have enough certainty to make any promises (yet, at least).

You can use a cold standby strategy instead  -> https://www.atlassian.com/licensing/purchase-licensing#licensing-9

I think as the Data Center product line is just a couple of months old, crowd will follow up soon as data center version. But maybe Casper can give some more infos to this point

Thanks, Steve! I´m still wondering how the licensing work for Data Center, 20.000 / per 1.000 user / per application?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,165 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot