It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Backlog and Kanban board gone empty after Monday.com integration

anas I'm New Here Sep 05, 2019

We were attempting to integrate Monday.com with our JIRA project. The integration went wrong and around 7k stories were created but as a result now the project is shown empty.

Only way to access an issue is through search. Even in backlog only I am shown as the member with no further filters.

1 answer

Hello @anas,

Welcome to Atlassian Community!

I'm not sure about what the integration with Monday.com could be caused to your Kanban Board to make the issues disappear, but I would check the following details:

- Check if your board filter and sub-filter is properly returning the correct issues under Board Settings > General > Filter Query

- Check if your board columns are mapped with your issue statuses under Board Settings > Columns

- Check if you are not using any swimlanes that could be hiding your issues. Navigate to Board Settings > Swimlanes > Select No Swimlanes

If the steps above didn't help you, can you please let me know if this problem is only happening to your user or anyone is facing it? 

Also, if you create a new Kanban board with the same details, are you able to see the issues as you could before the integration?

Let me know if the steps above help you identify the problem.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

Demo Den Ep. 7: New Jira Cloud Reports

Learn how to use two new reports for next-gen projects in Jira Cloud:  Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...

273 views 1 2
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you