It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Automating ticket creation for projects that require a component?

I would like to fully automate ticket creation for a program I am running within my organization. I am using the JIRA api to do this, but I'm running into problems with projects that require a component. It seems there is no way way to choose a default component or override the component requirement via api, so my program fails to create tickets for these projects. This is currently a blocker for the program, since it requires full automation. Any thought on how to work around this?

2 answers

Use a component named "Needs Triage" is one way.

Or name the component "Created automatically"

Components are generally used for auto assigning issues to the right person. But there isn't a way to specify one component as the default.

0 votes
Steven Behnke Community Leader May 08, 2017

Well, you'll need to handle requirements per project. If a project has fields marked as required, you must provide them otherwise the call will fail.

You can use the createMeta endpoint to discover what fields are required. (Developer article: https://developer.atlassian.com/jiradev/jira-apis/jira-rest-apis/jira-rest-api-tutorials/jira-rest-api-example-discovering-meta-data-for-creating-issues) 

You can use the getProjectComponents endpoint to discover what options there are in a specific project. (API article: https://docs.atlassian.com/jira/REST/server/#api/2/project-getProjectComponents)

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you