Automatically open ticket to a specific tab, based on status

Is there any way (presumably in a post-transition function) to make a ticket automatically open to a certain tab? For example, I have an issue type with a "Design" tab, an "Implementation" and a "Testing" tab. This type also has transitions which correspond to those tabs. So, when a user transitions the ticket from Design to Implementation (and assigns it to some developer), I'd like it if, when that developer opens the ticket, it automatically opens to the Implementation tab. (In other words, the Implementation tab would become the default every time the ticket opens, until a user transitions the ticket into the Design status.)

(This is not just about minor convenence. In our particular case, there are a lot of similar fields on the various tabs, so it is easy for a user to inadvertantly start typing in the Design Details field rather than the Implementation Details field.)

1 answer

I don't know if JIRA could do what you're asking, my guess is 'no'.

What I would look into is one of the plugins that make fields read-only based on transitions. Then you could make the Design Details field(s) read-only if the user is supposed to work on the Implementation Details fields and visa versa.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

671 views 3 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you