Automatically add a comment to jira issue

[Rahul Aich [Nagra]]

Hi All

I want to automatically add a  pre-defined comment to JIRA issue whenever certain transitions are performed in the workflow.

Is it possible to configure it within the workflow?

What are my options available?

Rahul

[Jobin Kuruvilla [Adaptavist] · Accepted solution]

You can use the JIRA automation plugin to do this.

[Nic Brough -Adaptavist-]

Or the script runner if you're on Server

[Radu Dumitriu]

.. or https://marketplace.atlassian.com/plugins/com.keplerrominfo.jira.plugins.jjupin for easy scripting

[Helen Ahlberg]

Automatically add a comment to jira issue

how can I do this via script runner? Jira server v8.5.0

[Eric Bergeron]

This does not answer the need if multiple transitions exist between two Statuses. 

Example: 
Ticket is on state "Pending approval", 2 transitions exist to bring the ticket back to "In progress". One transition is 'Accepted', the other 'Denied'. 

I'd like to have different comments added depening on the transition branch chosen. 

[Nic Brough -Adaptavist-]

I'm not sure this will get you much, as the question is 8 years old.

Maybe ask a new question with a description of what problem you are trying to solve?  You'll get a wider audience and some more up-to-date info.