Automatic issue transitions between steps

I'm trying to move issue from "Resolved" to "Close" automaticly. I'm using the following code:

public static void issueTransition(Issue issue) {

IssueService issueService = ComponentManager.getInstance().getIssueService();

IssueService.IssueResult transResult;

int actionId = 21;

User user = ComponentManager.getInstance().getUserUtil().getUser("john.d");

IssueInputParameters issueInputParameters = issueService.newIssueInputParameters();



JiraWorkflow workFlow = ComponentAccessor.getWorkflowManager().getWorkflow(issue);

Status status = issue.getStatusObject();

com.opensymphony.workflow.loader.StepDescriptor currentStep = workFlow.getLinkedStep(status);

List<ActionDescriptor> actions = currentStep.getActions();

for (ActionDescriptor actionDescriptor : actions) {

if (actionDescriptor.getName().equals("Close")) {

actionId = actionDescriptor.getId();

log.debug(" actionID close "+ actionId);



TransitionValidationResult transitionValidationResult = issueService.validateTransition(user,issue.getId(), actionId,issueInputParameters );

if (transitionValidationResult.isValid()) {

IssueResult transitionResult = issueService.transition(user, transitionValidationResult);

if (!transitionResult.isValid()) {

// Do something

log.debug(" !transitionResult.isValid() ");



log.debug(" transitionValidationResult FAILED ");


The TransitionValidationResult keep returning false.

I get the following message:

[It seems that you have tried to perform a workflow operation (Close) that is not valid for the current state of this issue (TS-10). The likely cause is that somebody has changed the issue recently, please look at the issue history for details.]

There is no changes in history.. What do i missing?

3 answers

1 accepted

This widget could not be displayed.

This line fixed it...:


Thanx anyway:)

This widget could not be displayed.

Which simple means that the issue that you are attempting to transition does not have a Close transition. It is in some other state.

Since you have a hard-coded value of 21 for actionId, you always attempt to perform this.

And I also guess you are not getting this log printed out "log.debug(" actionID close "+ actionId);" as there are not transitions which are matching 'Close'

The action id is 21. i do get it in the log as well.

also when i look at the issue itself it has the close transition for sure...

This widget could not be displayed.

Where did you deploy it? How to use the script. Can you guide .

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