Automatic issue transitions between steps

I'm trying to move issue from "Resolved" to "Close" automaticly. I'm using the following code:

public static void issueTransition(Issue issue) {

IssueService issueService = ComponentManager.getInstance().getIssueService();

IssueService.IssueResult transResult;

int actionId = 21;

User user = ComponentManager.getInstance().getUserUtil().getUser("john.d");

IssueInputParameters issueInputParameters = issueService.newIssueInputParameters();



JiraWorkflow workFlow = ComponentAccessor.getWorkflowManager().getWorkflow(issue);

Status status = issue.getStatusObject();

com.opensymphony.workflow.loader.StepDescriptor currentStep = workFlow.getLinkedStep(status);

List<ActionDescriptor> actions = currentStep.getActions();

for (ActionDescriptor actionDescriptor : actions) {

if (actionDescriptor.getName().equals("Close")) {

actionId = actionDescriptor.getId();

log.debug(" actionID close "+ actionId);



TransitionValidationResult transitionValidationResult = issueService.validateTransition(user,issue.getId(), actionId,issueInputParameters );

if (transitionValidationResult.isValid()) {

IssueResult transitionResult = issueService.transition(user, transitionValidationResult);

if (!transitionResult.isValid()) {

// Do something

log.debug(" !transitionResult.isValid() ");



log.debug(" transitionValidationResult FAILED ");


The TransitionValidationResult keep returning false.

I get the following message:

[It seems that you have tried to perform a workflow operation (Close) that is not valid for the current state of this issue (TS-10). The likely cause is that somebody has changed the issue recently, please look at the issue history for details.]

There is no changes in history.. What do i missing?

3 answers

1 accepted

This line fixed it...:


Thanx anyway:)

0 votes
Renjith Pillai Community Champion Jun 12, 2013

Which simple means that the issue that you are attempting to transition does not have a Close transition. It is in some other state.

Since you have a hard-coded value of 21 for actionId, you always attempt to perform this.

And I also guess you are not getting this log printed out "log.debug(" actionID close "+ actionId);" as there are not transitions which are matching 'Close'

The action id is 21. i do get it in the log as well.

also when i look at the issue itself it has the close transition for sure...

Where did you deploy it? How to use the script. Can you guide .

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