Auto Transition of issues when the linked issue status changes using automation for jira plugin

[Pooja]

Hi all,

1. I am using the automation for jira add-on
2. I am linking issue from one project(JSD Project)  to another(Jira software Project)
3. When the linked issue status moved to done in Jira software project, automatically the status of the issue in JSD Project has to change to Resolved
4. Is there a way we can do that.
5. I have referred to the below link, but no progress

https://community.atlassian.com/t5/Marketplace-Apps-questions/How-do-I-automatically-trigger-a-status-change-on-a-parent-issue/qaq-p/273658

Thanks in Advance

[Petter Gonçalves · Accepted solution]

Hello Pooja,

You only need to use a Branch rule to determine the status of the linked issue:

Please, let me know if it works for you.

[Pooja]

Hi,

Thank you for the response.

I have made the configuration as per your suggestion. But still, the auto transition of an issue is not happening. 

Also In my case, the linked issue is in a different project.

Regards,

Pooja

[Petter Gonçalves]

Hello Pooja,

Since you are configuring a rule that will be applied to multiple projects, you will need to create a Global Rule by clicking on the Global Administration link:

Please, create the same rule, but using that option and let me know if it works.

P.S: Sometimes the Automation can take some time to finish (1 minute) once it's being applied globally. You can check the progress of the automation once you trigger it on the Audit Log.

[Pooja]

Hi @Petter Gonçalves

Thank you for your Suggestion. It worked for me

Regards,

Pooja 

[Ram Kudmate]

Hi @Petter Gonçalves ,

Thankyou.

This helped me as well.

Regards,

Ram K