Attachment Problems

I have a very important issue that is currently delaying the implementation of JIRA for our business project. In Internet Explorer, when we go to attach a document in the Create an Issue form, the button works and it shows the document path, but there is no acknowledgement of the document actually being attached. After the issue has been created, there is no attachment and one can only be added through the Edit function. Attachments must be working for this project to go forward. Any help would be appreciated, thanks.

1 answer

0 vote

Two quick things to look at:

1. Can you try a different browser? Does that work? (Also, what version of IE and Jira are you using?)

2. What does your log file say? An errors?

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

767 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you