Assign to me on main dashboard

Hi All,I have 3 different projects, one of these projects dashboard does not show the assign to me ticket unless the ticket is still with Unresolved resolution.

This issue is applicable on all the user, and one one project only.

Note: I am using the default "Assigned to Me" widget for all my projects.

2 answers

Hi Rami,

By default, the "Assigned to Me" widget will only show you tickets that are unresolved - it won't show you tickets that have been closed.

To get around this, you could create your own filter that will show you all issues that have you as the assignee, regardless of whether or not the ticket is resolved.

Then, you can include the filter on the dashboard using the "search results" gadget.


The "Assigned to Me" gadget (at least in 5.1/5.2) cannot be configured to be project-specific, so every instance of the gadget is based on the query:

assignee = currentUser() AND resolution = unresolved

I would never expect to see this gadget include resolved issues. (The "Watched Issues" gadget does have the ability to include resolved issues, but, like "Assigned to me," is not project-specific.)

The "Filter Result" gadget, of course, can be configured to provide results based on an arbitrary configuration and can be set to provide the results you're expecting with a dedicated shared filter targeting a specific project.

(In case you're referring to something other than gadgets on dashboards, the canned filters accessed from the project's "/browse/" landing page similarly exclude resolved issues. These are on the filters menu on summary tab in 5.1, Issues tab in 5.2.)

I think your best bet, if setting up dashboards for your individual project teams and want assigned issues to appear even after they've been resolved, is to set up shared filters which don't check resolution...

assignee = currentUser() AND project = MYPROJ it "Assigned to ME (MYPROJ)" and use it in a Filter Result Gadget.

Thank you.

But some time i have ticket still not closed such as ready for test or in test status, and with resolved resolution.

so the Assign t me MUST show such tickets!

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,811 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot