Applicable Issue Types not working even after a reindexing?

I'm using a custom field (text) that I've configured to use for only three issue types in certain projects, even after modyfing and reindexing JIRA, the custom field still shows it being global (all issues) and it's messing with my field configuration that have this field required but only for those three issue types and not all them because there are more issue types being used in a field configuration.

Any thoughts?

1 answer

Hi Miguel, have you checked in your Field Configuration if it's indeed selected to the three issuetypes and in the radio button it's not selected the Global Context option?

With those two options it should work fine.

I mean the Radio Button when you indicate if it's Global Context or for a selected issuetypes. When you highlight the issuetypes and then save it still shows Global Context selected?

It's a text based custom field, not a radio button. It still requires it on other issuetypes based inside the field configuration, even though when I configure the custom field, it has the three issuetypes highlighted, but after modifying it still says Global (all issues)

I don't have that option for the issuetype, but I do have it for the selected projects. We are using JIRA v5.2

Figured it out. The "All Issuetypes" was highlighted at the top and I never cared to look at it carefully. Thanks for your help Ramiro!

Nice Miguel! Glad to hear it worked.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,134 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you