Adding custom field to JIRA main issue screen

Hi All

I have a reviewer custom field. I would like it to be visible on the main screen you see when reading an issue. I'd like it for all types, (epic, story etc etc)

How can I do this? I cant see a way of adding this custom field to the main screen. Only to the popup screens.

I mean this screen:

Can I add something to the poeple's section or any other section?


2 answers

1 accepted

2 votes
Accepted answer

The "main screen" you mention is the "view" screen.  You can have different view (and edit, and create) screens for different issue types.   The "popups" you see are just different renderings of edit and create.

So all you need to do is make sure your reviewer field is on whatever screen your issue type screen scheme says to use for <issuetype> view.

Hi Nick, thakns for the reply. When I look at the View Screens I see three screens. One is the Default screen which is what I see if I click on edit from the main view screen. The other two are the Resolve and the Workflow screen. These are the default popups I believe. I cannot see where I can add a field to the main VIEW screen. Im looking in Admin->Issues->Screens. I cant see anywhere where it describes what is on the main view screen. Thanks

Sorry, by "view" screen, I mean the screen that Jira uses to look at an issue. You generally can't be sure that you are looking at the right one if you just look at the list of screens, we need to be sure we are looking at the right screen. Look at the project "issuetype screen scheme". This tells a project what "screen scheme" to use for each issue type. Check the issue type we are working with and go to the "screen scheme" for that. This will list what screens are in use for View, Edit and Create (often, you'll find it's "default = screen X", which means use X for all three actions). What screen is in use for "View"? That's the one we need to check for your field. Oh, just as an afterthought - does your field have data in it? Jira won't display it if it is empty.

THanks Nic, I'll check now. The field doesnt contain data. That could be a problem too. I'll configure it to have a default value and then check. The field is a REVIEWER field where some tickets we may want a reviewer and others not. I can default the reviewer to me for the time being

Steven Behnke Community Champion Feb 24, 2015

JIRA does not show custom fields until they have a value, and does not have the option to do so. Setting a default value will obviously take care of this.

Prasad, this has already been answered.

Nic, any reason for penalizing me with negative points for this answer? i'm unable to reach out to bigger audience to get my JIRA queries addressed. System is expecting minimum 25 points for doing knowledge sharing...

Because there is already an answer, repeating it looking for points is not that helpful.

Thanks - the key thing here was the default value. i couldn't understand why i couldn't see the field. Adding the default value meant I could see it and easily set up the transitions. Thanks

It looks like you created a custom field by name "Reviewer" and didn't map it to a Screen->Screen Scheme-> Issue type screen scheme. If not mapped, please go to Admin>>Issues>>Custom Fields>>Reviewer. Now, go to the extreme right side of this Reviewer item to see a "wheel" icon. Click on it to configure the custom field. Now you click on "Edit Configuration". This will navigate you to "Modify configuration screen context" page. Now choose your "applicable issue type" as Epic/Story/Defect, etc and "applicable context" as 'global' or specific to only set of 'projects'.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,227 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you