Add attachment to issue with jelly script - how to?

Hi All,

we are in trouble because we have migrated some projects from JIRA to another JIRA instance and none of the attachments loaded. We checked many times: the attachmetn folders are in their proper place.

We tried the following Jelly script but it fails everytime we run:

<JiraJelly xmlns:jira="jelly:com.atlassian.jira.jelly.JiraTagLib">
<jira:AttachFile key="KEY"filepath="C:\home\jira\app\jiraHome5.2.8\import\attachments\KEY\10006\dsfsd.pdf" option="override"/>


The error message is the following:

Error: <JiraJelly xmlns:jira="jelly:com.atlassian.jira.jelly.JiraTagLib">
Exception: org.apache.commons.jelly.JellyTagException: null:2:0: Unable to make temporary copy of file.
Could you please give advice?
Thanks in advance,

1 answer

0 votes

That can happen when the user Jira is running as can't read/write the directory the file is in or the file itself.

Can you check the directory and file permissions on the server for that file?

If they are ok and Jira has full read/write, then you might try escaping the \'s in the path - you might need \\ instead of \

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,441 views 15 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you