Add User to a project


I already add another user in JIRA. From the "Project Roles" it registered as Users in project that i already create.

But when i add an issue and i would like to assign to that other user, JIRA display that user does not exist.

Any idea what missing ?

1 answer

1 votes

You need to make sure the role has the "assignable user" permission

Where can i set that ?... there's only Administrator, Developers, and Users when i see Project Roles for User

In the permission scheme. The stuff about roles is flags that you grant to a user's accounts. Those flags are used by the permission scheme. As a project administrator, you should be able to read the permission scheme for your project on the admin tab. You'll find the permissions say things like "Browse project: Role (users), Role (developers)", "Edit issue: Assignee, Reporter" and the most important one in this case: "Assignable user: Role (developers)". (I'm guessing at these examples, you'll need to read your own scheme to see what it says). If you really do have Assignable: Role developers, then you'll need to add your users into that role.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot