The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hi,
when I want to see the activities of a ticket (e.g. comments), these are not shown due to the following error.
Do you have any suggestions how to fix that?
Thanks in advance,
Tobias
please provide more details about this error through the atlassian-jira.log file within you JIRA-HOME/log folder
Fabio
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
On server side, on the JIRA-HOME folder /log/atlassian-jira.log
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Ah ok. The problem is that i can´t access to the server.
I will have to ask the server manager then.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
We tried to perform a restart of our server and this solved the problem.
@Fabio Racobaldo _Herzum_ thanks for your help anyway.
Tobias
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.